SINDRI Web Portal: How to remove the Licence allocation from a technician account if I am a Customer Licence Manager?

If you want to allocate the licence to new technician you shall remove allocation from existing technician account and re-allocate the licence to new technician account.

You can remove licence allocation from a technician account by following the next steps:

1. Login into Sindri We portal sindri.portal (continental.cloud)
2. On the 'Licence Overview' page press ‘See more details’.
3. Scroll down, find the licence in the list
   • press ‘’Deallocate the technician’’ option and confirm via ‘’OK’’.
   • After that, the licence will be available again and you can allocate it to another technician by using ‘’Allocate technician’’ option above the list, or icon for allocation per licence
   • You can use ‘’Select all/Deallocate selected licences’’ options for deallocating more licences at once.

If you face the issue during allocation/deallocation of licences please contact Service Desk support: Submit a request – Sindri (zendesk.com)