SINDRI Web Portal: How to allocate a technician to a licence if I am a Customer Licence Manager?

Please follow the steps below:

1. Login into Sindri Web Portal (sindri.portal (continental.cloud) using your user name and password for Customer Licence Manager account (that you received from us via e-mail) 
2. Go to Licence Management page
3. Select the licence you want to allocate to  the technician account
4. You can either:
   
   • (a) Press See more details and then ‘Allocate Technician’ option.
   • (b) Press the Add Technician button
5. You can assign:

• •  An existing technician that is not allocate to another licence (the technician account has been already created in User management page)
    • press on the dropdown list from the left side and search the technician's name in the technician list
    • Click ALLOCATE LICENCE or
  • Create a new technician (the technician account has not been created in User management page) 
    • enter full name / last name / email address /language
    • Click CREATE AND ALLOCATE
    • Technician will receive an email on the registered email address with a temporary password and he will be able to connect to Sindri Mobile App.

6. A pop-up message will appear. Click OK

Possible error 1:

• A Technician account can be only allocated to one Valid Licence at the time.
• If the technician is already allocated to a Valid licence, you will see the following error message: 

Possible error 2:

• The same E-mail address cannot be used for more than 1 account (Customer Licence Manager and technician account must have a different email address).
• If the e-mail address is already used for CLM account, you will see the following error message: